Their features are good, but their support is terrible. The app doesn't work when scanning a barcode. It literally says "item not found," and then when you take a picture of it, et voila, the item is mysteriously found. Out of the five months I've used this app, this feature only worked for two months. I even contacted support, but their response was "the team is looking into it," without giving a support ticket number. Later, it worked for one day again and then stopped working again.
Price is ridiculous for only 1 week trial to see if you like it first. Honestly, I won't even try it based on other reviews and the cost. I signed up and saw it, and now want to delete the account I made with my Google account. The app is already a paid subscription and basic things like building muscle info is available with additional subscription, which other reviewers said they have accidentally gotten and been unable to cancel.
Life changing Edit: I've been using this app for several years now. No matter how exhaustive the food database is, there will always be foods that are absent. I've suggested a few additions, but a feature I would really appreciate is the ability to add foods ourselves using the nutrition label on the package, even just to a local account.
The actual execution is extremely disappointing. My wife has been using this for 4 months, and the 'mentorship' is practically non-existent. It feels like you are just paying to unlock the app and get a generic diet plan. The mentor doesn't monitor your diet, provide feedback, or check in if you fall off track for a few weeks.In fact, the only time the associates seem interested in reaching out is when they want to push you into renewing your membership. Don't waste your money.
I was really loving this app, until I was forced to pay for a plan. it went through the trouble of having me log in, I logged my first meal of the day, and then it showed me how many calories out of how many, and it set me up on a plan and everything, and then it went great, you can lose weight here's how it's going to work and it took me through six cards, before forcing me to pick either a monthly or a quarterly paid plan to continue. what a scam.
What a waste of time! The customer support is PATHETIC! The only response you would get is 'your issue has been escalated', 'we are working on it' , 'will resolve in 24 hours' , 'due to technical difficulty'. That's that! And then give you a phone number and email address to mail for 'further assistance'. Stay away from this App!!!
After 249 days of continuous use, I give it only a single star. While the features are easy to use & cover many applications for tracking health, the inconsistent food database is frustrating - cannot find what was previously available. And the frequent health coach promos were a nuisance to distraction. While this app desires to serve around the globe, their knowledge of multi-culture cuisines is limited. The longer I used it the more I disliked it. Finally moving on; suggest you go elsewhere.
The AI features are really good. But the CGM is a pain to use. If you enter meal data through the Healthifyme interface, it assumes that you ate the meal at the time you entered the data. This is fine if you are organized enough to enter the meal when you eat it. Otherwise, you have to go through and edit the timestamp of every food you ate. And even then, sometimes the CGM analysis picks up the old timestamp, not the correct one. Entering this data via the CGM interface is equally painful.
The app has useful features, but the food database and support need improvement. I reported an incorrect supplement nutrition value on 20 July and was promised a fix within 24–48 hours. After the deadline passed,I contacted support and they asked for the product label, which should have been requested before making the timeline promise. I submitted it on 26 July, but as of 29 July, I have received no update. Users also cannot override incorrect nutrition values locally.
Extremely unsatisfying experience. I have been a member for six months. The diet plan wasn't customized as I wanted, and I find mistakes every time. They didn't give me top-rated coaches from the start; I had to change my coach on my own and figure out a better one. Money wasn't the issue; it was the service provided. No one took proper feedback, while some of the fitness coaches were too rigid about certain things. For example, I can't constantly have my mobile in hand only to prove I walked.
I started using the app with free features that were offered. i was happy with that. i then purchased the ai version for two years with the weighing scale. Now I don't wish to continue with the ai version so I did not continue the third year but now they are not allowing me my BMI and other parameters to be visible because I am not a paid member. i could have easily taken other cheap weighing scale if this was a ln update done later on. Extremely money oriented behaviour
A friend told me about Healthify yesterday, and since I’d been seeing their ads about the photo tracking feature, I thought I’d give it a try. So, I downloaded the app and took a picture of our Bengali thali for lunch. I was honestly amazed at how accurately it identified every single dish and yeah, seeing that I’d eaten 1500 calories in one go was a bit of a shock! 😅 But I have to say, I love this feature. It’s so easy to use,and I think it’s going to help me stay on track with my health.
I've been using this app for 2+ years and subscribed to the premium plan with the 2 Coach Choice program. The personalized coaching, accurate calorie tracking, and easy workout logging have made a real difference in my fitness journey. Worth going for it!
I have been using healthify for a long time now. If you dont have access to gym and still wanna workout at home and get trainers help and diet as well there are very good trainers and nutritionist expert here. i have been working with Adish Jain and. Simran for a long time and they are really great support for me to achieve my goal. I recommend this app to everyone who is looking to stay fit at home.
I have been using this application for 2 years. I have been using the basic paid subscription Healthy+. The daily use of this application for tracking my meals has helped me to lose over 14 Kg in last 2 years. Gradually buy steadily. Of course there are Limitations and I would like to see improvement in certain features for example - 1) Average weekly, Monthly , quarterly, half-yearly and annual calorie intake and macro nutrition data. 2) Running weekly averages etc for better analysis.
Very disappointing experience with HealthifyMe. Several app features don't work as expected, making tracking and recommendations unreliable. The biggest issue, however, is customer support. Responses are generic, concerns are not properly addressed, and getting meaningful help is difficult. As a paying customer, I expected a much better product and support experience. No response received on mail. It has been 15 days
This is a fantastic app! I've been using it for more than five years. I initially joined to lose weight, a goal I achieved within six months. Since then, it has helped me maintain my health and build a healthier, more disciplined lifestyle. Today, I have the stamina and confidence to do many activities I never imagined I could. A heartfelt thank you to my coaches, Dr Ruby Saxena (PT) and Simran (Simran.2), for their constant guidance, motivation, and support throughout my health journey!
I started my fitness journey two weeks ago, and I'm already seeing noticeable improvements in my strength, energy levels, and overall fitness. Both coaches have been extremely supportive and designed a personalized diet & workout plan based on my specific goals. They are always approachable, patiently answer all my questions, and ensure I'm following the diet & exercises. The positive environment and constant motivation have made it easy to stay consistent.
hi to all! Great app with amazing coaching support! Easy to use and keeps me motivated every day. Highly personalized and very effective. A complete solution for healthy weight loss. Excellent experience. Definitely recommend! The best investment I've made for my health. Very supportive coaches and a seamless app experience. Makes healthy living simple and achievable.
The app is great and I would definitely buy the Premium version if it had a reasonably priced monthly plan. Right now, the available subscription options don't fit my budget. Please consider adding a low-cost monthly plan for users who want Premium without committing to a long-term subscription.
